1qqq Help Center

Contents

This help center covers the most common questions Bangladesh players ask about 1qqq — from opening an account to claiming a bonus and withdrawing winnings via bKash. Read through the sections below or jump straight to the FAQ at the bottom.

Setting Up Your 1qqq Account

Creating a 1qqq account takes under two minutes. Go to 1qqq Register, enter your mobile number, choose a password, and confirm your age (you must be 18 or over). One account per person — duplicate accounts will be closed.

Once registered, log in at 1qqq Login using the same mobile number and password. If you forget your password, use the "Forgot Password" link on the login page; a reset code is sent to your registered number.

Step What to do Time needed
1 — Register Mobile number + password at /1qqq-register/ < 2 min
2 — Verify number Enter the OTP sent to your phone Instant
3 — Deposit Minimum ৳400 via bKash, Nagad, Rocket, or Upay ~5 min
4 — Start playing Pick a game from the lobby Immediate

Making a Deposit

1qqq supports four mobile payment methods used daily across Bangladesh: bKash, Nagad, Rocket, and Upay. No bank card or crypto is needed.

The minimum deposit is ৳400. Funds arrive in your 1qqq wallet within about 5 minutes. If a payment shows "pending" for longer than 15 minutes, take a screenshot of the transaction confirmation and contact Live Chat — do not resend the payment before speaking to support.

Method Minimum deposit Arrival time
bKash৳400~5 min
Nagad৳400~5 min
Rocket৳400~5 min
Upay৳400~5 min

Withdrawals & Timing

The minimum withdrawal is ৳800. The daily limit is ৳90,000 (Bronze tier — higher tiers unlock larger limits). Most withdrawals are processed within 23 minutes.

Your first withdrawal may take up to 6 hours because 1qqq runs a one-time identity check. After that, subsequent withdrawals follow the standard 23-minute window. Funds are sent back to the same mobile wallet you deposited from.

Withdrawals are only released to accounts that have completed KYC. See the KYC section below for details on what documents you need.

Detail Value
Minimum withdrawal৳800
Daily maximum (Bronze)৳90,000
Processing time (standard)~23 minutes
First-ever withdrawalUp to 6 hours (KYC review)

Welcome Bonus Terms

New 1qqq members receive a 230% bonus on their first deposit, up to a maximum of ৳27,500. The bonus is credited automatically once your deposit clears.

To withdraw bonus funds, you need to wager the combined deposit-plus-bonus amount 22 times within 7 days. For example: deposit ৳1,000, receive ৳2,300 bonus, total ৳3,300 — wagering requirement is ৳3,300 × 22 = ৳72,600. All 1qqq games count toward the requirement. Bonus funds that do not meet the wagering requirement within 7 days are forfeited.

Identity Verification (KYC)

KYC is required before your first withdrawal. Submit a clear photo of one of the following:

  • National ID Card (NID)
  • Passport
  • Driving Licence

Upload the document from your account dashboard under "Verification". The 1qqq team reviews submissions within 6 hours. You will receive an in-app notification once your account is verified. Blurry or cropped images are rejected — retake the photo in good lighting and ensure all four corners of the document are visible.

Mobile App

The 1qqq Android app (version 2.4.11, 41 MB) works on Android 6.0 and above. Because it is not on the Google Play Store, you need to allow "Install from unknown sources" in your Android settings before installing. Full installation instructions are on the 1qqq App page.

The app is free, and it supports bKash/Nagad deposits and withdrawals directly. Last updated: 5 November 2026.

Frequently Asked Questions

01 How do I open a 1qqq account from Bangladesh?
Go to /1qqq-register/ and enter your Bangladeshi mobile number, a password, and confirm you are 18 or older. Verify the OTP sent to your number and your account is active. The whole process takes under two minutes on a phone.
02 Which payment apps can I use to deposit?
1qqq accepts bKash, Nagad, Rocket, and Upay. All four work for both deposits and withdrawals. The minimum deposit is ৳400 and funds appear in your 1qqq wallet within about 5 minutes.
03 Why is my withdrawal taking longer than 23 minutes?
The first-ever withdrawal from a new account can take up to 6 hours while the 1qqq team completes KYC. After that, standard processing is around 23 minutes. If your withdrawal has been pending beyond these timeframes, contact 24/7 Live Chat with your transaction ID.
04 What does the 230% welcome bonus actually mean in BDT?
You receive 230 taka in bonus for every 100 taka you deposit, up to a cap of ৳27,500. So a ৳1,000 deposit gives you ৳2,300 bonus, making your total playing balance ৳3,300. The combined amount must be wagered 22 times within 7 days to convert bonus funds into withdrawable cash.
05 Can I have more than one 1qqq account?
No. One mobile number equals one account. If the 1qqq system detects duplicate registrations linked to the same device, mobile number, or payment wallet, all associated accounts may be suspended and balances forfeited.
06 What documents do I need for KYC verification?
Any one of the following: National ID Card (NID), Passport, or Driving Licence. Upload a clear, well-lit photo showing all four corners of the document. Reviews are completed within 6 hours. KYC must be done before your first withdrawal can be released.
07 Does the 1qqq app work on iPhone?
The current downloadable app is Android-only (version 2.4.11, requires Android 6.0+). iPhone users can access 1qqq through Safari or Chrome on their browser — the mobile site is fully responsive and supports all features including bKash deposits and game play.
08 How does the daily cashback work?
All players receive a 1% daily cashback on net losses. This is calculated on your previous day's activity and credited to your account each morning. VIP members earn higher cashback rates: Silver 1.25%, Gold 1.5%, Platinum 1.75%.
09 What is the wagering requirement on 1qqq bonuses?
The wagering requirement is 22 times the total of your deposit plus bonus. You have 7 days to complete the requirement from the moment the bonus is credited. All games in the 1qqq lobby count toward wagering. The bonus expires and is removed if the requirement is not met within 7 days.
10 My bKash payment went through but my 1qqq balance did not update — what should I do?
First, wait up to 15 minutes as network delays can slow confirmation. If the balance still has not updated, take a screenshot of your bKash transaction confirmation (showing the Transaction ID and amount) and share it with 1qqq Live Chat. Do not send the payment again — doing so could result in a double charge that takes time to reverse.
11 How do I refer a friend and claim the referral bonus?
Share your unique referral link (found in your account dashboard under "Referral") with a friend. When they register using your link and make their first deposit, you receive ৳475 credited to your account. Full details are on the 1qqq Referral Bonus page.
12 When does my Cricket or sports match bet settle?
Sports bets settle within a few minutes of the official match result being confirmed. For Bangladesh cricket including BPL, ODI, and T20 matches, results typically settle the same evening. If a match is abandoned or postponed, 1qqq follows standard industry rules: bets on the cancelled event are voided and stakes returned.
13 Is there a minimum age to play at 1qqq?
Yes. You must be 18 years or older to register and play at 1qqq. This is verified during KYC. If a player is found to be under 18, their account is closed immediately and any winnings are forfeited. Play responsibly.

Reach Our Support Team

Can't find what you need above? The 1qqq support team is available around the clock.

Live Chat

24/7 — fastest option. Click the chat icon in your account to start a conversation. Most queries are resolved in under 5 minutes.

Email Support

Send a detailed message to [email protected]. Best for account disputes or document submissions that need a written record.

Ready to get started? Open your 1qqq account now — your first deposit bonus is waiting.